Terms & Conditions

A minimum deposit is required to secure your cruise date, payment is accepted by credit card. Balance of all money is due 14 days prior to the scheduled cruise date.

Final numbers must be confirmed no later than 14 days prior to the scheduled cruise date in writing; all charges apply to final numbers. Additional numbers after this time will be charged at agreed fees.

Any deposit taken for charters during the period November and December of the calendar year, is non-refundable unless 90 days written notice is provided. Otherwise, at all other times of the calendar year, the following conditions apply to cancellation:

More than 31 days prior: your deposit will be refunded less a $700 admin fee.
Between 7 - 31 days prior: Deposit is non-refundable.
Less than 7 days prior: Full payment is due and payable with no monies refundable in the above circumstances.

Consideration will be given to food, staff and boat costs incurred up to the cancellation date. Any cancellations must be made in writing to Prestige Harbour Cruises.

The Operator reserves the right to cancel any booking and refund any deposit or payments at its discretion, acting reasonably, including as a result of unforeseen circumstances such as extreme or inclement weather, unsafe conditions, or accidents.

COVID Policy

If the charter is unable to proceed with your original details at the time of the booking due to current or imminent Government enforced COVID-19 restrictions the client shall incur no financial fees if cancelled 72 hours prior to the charter.

Any charter cancelled within 72 hours of the date will forfeit the deposit. This does not include postponements due to individual needs or issues. Postponements are valid for 6 months from the date of the initial charter. Any additional fees/rates that are incurred with a new date chosen are payable.

Online Bookings
When you make a booking, Prestige Harbour Cruises reserves the right to accept or reject the booking for any reason, including, without limitation, the unavailability of any product or service, an error in the price or the product or service description posted on our web site or an error in your booking

Bond: A bond must be held and is not to be released until the operator has advised in writing.

Damages: Any damages to the vessel during the charter is payable within 24 hours of receiving an invoice from the operator. Damages may include however is not limited to, physical damage, blocked toilets, vomiting from intoxication, excessive mess and the like.

Consumption bar: No payment will be taken onboard for the consumption of bar beverages. This is to be paid by way of invoice submitted by the operator, which is payable within 24 hours.

Responsible Service of Alcohol, Smoking and Behaviour

a)   In accordance with Liquor Licensing Act, the Company practices responsible service of alcohol. Any persons deemed to be intoxicated will be refused service of alcoholic beverages.

b)   Under clubs and restaurants act smoking is only permitted in the dedicated smoking area of the vessel.

c)   Indecent behaviour on a licensed vessel is prohibited under the Liquor Act and your charter will be terminated in the event of unacceptable behaviour as determined by the crew, and if such circumstances occur there will be no refunds. Nudity, prostitution and illicit drugs are prohibited on all charters.

Weather Conditions
All Charters will proceed regardless of weather conditions unless deemed unsafe by the by the Master on the day. 

Charter Course
The course to be undertaken during the Charter may be agreed in advance. The Charterer acknowledges that the Master has the sole discretion at all times to take whatever action is necessary to protect and maintain the safety, welfare and good order of the vessel, its passengers and crew with regard to the weather conditions and other activity on the Harbour.

Embarkation and Disembarkation
The Vessel will dock at the times stated on the booking confirmation. All guests have 10-15 minutes to board and disembark from the times stated in the booking confirmation. Excessive boarding and disembarkation will be charged at a pro-¬rata hourly rate.

Limit of Liability
It is a condition of the Charter that the liability of the Operator, its servants, agents, employees and subcontractors is agreed to be limited in accordance with the Limitation of Liabilities and Maritime Claims Act 1989 (Cth ) and that any claim for loss or damage must be notified in writing within 7 days from the day of the Charter and any court action, suit or proceeding must be brought within 1 year of that date.

Indemnity
The Charterer agrees to indemnify and hold harmless the Operator, the Agent, their agents and employees, from and against any and all losses, claims, actions, costs, expenses, fees, damages, fines and liabilities (including reasonable legal fees) caused by any negligent act or omission by the Charterer or members of the Charterer’s Group including:

(i) Failure to follow any reasonable direction given by the master or crew;

(ii) Failure to comply with any of these terms or conditions;

(iii) Failure to comply with any warning sign;

(iv) Unreasonable or unsafe behaviour;

(v) Wilful misuse of the equipment or facilities of the vessel;

(vi) Intoxication or the use of prohibited drugs.

Risk Warning
There are inherent risks and dangers on board any vessel. All passengers participate in the Charter entirely at their own risk.

Swimming
Swimming is only permitted during daylight hours when the vessel is stationary and in the absolute discretion of the crew.

Jurisdiction
The laws of New South Wales govern this agreement and the parties agree to submit to the jurisdiction of the Courts of New South Wales in respect of any disputes arising between them.