GENERAL TERMS & CONDITIONS
Smoking is not permitted aboard the ship.
Please obey any reasonable request from any member of the crew.
No sharp heeled shoes will be permitted.
Service of all alcohol subject to responsible service of alcohol provisions.
Passengers must not bring any illegal substances onto the tall ship.
All prices and inclusions on the website are subject to change at any time.
The tall ships are not suitable for wheelchair access due to steep stairways required to access facilities.
Passengers will be required to sign an indemnity and release form prior to Mast Climb. Passengers must have a blood alcohol reading of zero and must not be under the influence of drugs.
The operator reserves the right to add, withdraw, substitute and/or vary advertised routes, prices, departure times and locations without notice if considered necessary for the safety and welfare of the tall ship, its passengers and crew. However, reasonable effort will be made to maintain arrangements as advertised. The operator will not be liable for any loss or expense incurred by a passenger as a result.
The Master of the tall ship reserves the right to refuse entry of a passenger onto the tall ship and to require a passenger to disembark the tall ship in the Master's discretion.
Offensive behaviour will not be accepted. This includes passengers that behave in any way that interrupts the enjoyment of the experience for other people. If a passenger behaves in a way that negatively impacts others, the skipper or host will refuse service of alcohol to that person for the duration of the cruise.
If offensive behaviour continues, the host and skipper have the right to remove that person, along with any person who has supplied them with alcohol, via water taxi at their expense.
To the extent permitted by law, the operator and its employees shall not be liable for any claims, losses, damages, injuries, costs and expenses suffered, sustained or incurred (including but not limited to indirect or consequential) as a result of, or arising out of, or in any way connected with the sail.
The passenger releases the operator for any claim incurred including but not limited to a claim for death bodily injury damage or loss of property during embarkation and/or disembarkation to or from the tall ship and/or at all times whilst on board the tall ship itself, unless caused by willful misconduct or reckless disregard of the operator.
Where an agent on behalf of the operator enters into a sale, booking or any other transaction then that agent shall indemnify the operator for any loss, damage or expense incurred by the operator as a result of any misrepresentation, breach of contract or act of negligence by the agent.
Passengers may be filmed/photographed during the cruise. The operator reserves the right to use or reproduce such film/photos for any purpose without notification, compensation or payment.
You must be at the appointed boarding destination at the time advised. Allow plenty of time for road closures and heavy traffic. The ship cannot wait for late arrivals.
Prestige Harbour Cruises reserves the right to a) change any price, b) amend or cancel a service, route or other information c) substitute any vessel referred to on this website (including a vessel not owned by the company) if it sees is necessary without notice and without incurring liability.
FOOD
The menu may vary without notice.
Our food may contain nuts.
SALE OF TICKETS FOR DAILY SCHEDULED CRUISES
Kids tickets are for children aged from 4 to 14 years. Children under 4 years old are allowed free of charge but must be under constant parent/carer attention.
Please consider the agility of your child if they are walking as there are ropes and other obstacles on the deck. Also consider the disposition of your child - they must be able to be controlled and not impact on the enjoyment of other passengers.
You must be at the appointed boarding destination 15 minutes prior to the scheduled sailing time. The ship cannot wait for late arrivals.
Tickets are non-refundable, but are transferable to another person for the same scheduled sail date and time. Please contact the booking office on +61 2 8212 5698 to advise the name of the substituted passenger.
Bookings cannot be changed within 7 days prior to the original sail date. Our ticket office must be contacted on +61 2 8212 5698 for all ticket changes. Please note that a rebooking fee will be charged.
The ship will sail in wet weather and tickets will not be refunded due to rain. Bring wet weather gear if rain is expected - it's all part of the adventure.
Weekday discount ticket offers do not apply on public holidays.
CANCELLATION OF DAILY SCHEDULED CRUISES
If the weather conditions and/or any other situation that makes the ship's operation unsafe as deemed by the Master of the Vessel, the event will, at the discretion of the Master, be cancelled. The operator will be free from liability for failing to provide a service.
SALE OF TICKETS FOR SPECIAL EVENT CRUISES
Full payment is required at the time of booking to secure seats on Special Events cruises. This includes but is not limited to all Australia Day day and night cruises, Valentine’s Day cruises, Boxing Day Cruises, and NYE cruises.
Tickets & monies are non-refundable & not transferable. No refunds for no shows, cancellations or change of mind.
You are not to supply alcoholic drinks to minors on board. If you do so, arrangements will be made for you to leave the ship immediately. A water taxi will be called at your expense.
The host and skipper have the right to remove any person who is behaving in a way that presents a danger to themselves, other passengers, our crew or the ship. A water taxi will be called at your expense and you will leave the ship.
The host and skipper have the right to remove any person who is behaving in a way that presents a danger to themselves, other passengers, our crew or the ship. A water taxi will be called at your expense and you will leave the ship.
Offensive behaviour will not be accepted. This includes passengers that behave in any way that interrupts the enjoyment of the experience for other people. If a passenger behaves in a way that negatively impacts others, the skipper or host will: Take away their rights for drinks package (wrist band will be removed) and refuse service of alcohol for the duration of the cruise.
If offensive behaviour continues, the host and skipper have the right to remove that person along, along with any person who has supplied them with alcohol, via water taxi at their expense.
CHARTER AGREEMENT
An agreement is signed for the charter of a vessel by the Charterer, and covers the rights and obligations of the parties.
You may make a maximum of two future bookings at any time. Our standard terms and conditions apply to any changes to these bookings. If you fail to show for your appointed sail, your included cruise will be forfeited.
You will be required to provide an Australian driver’s license or other similar valid photo ID when you board.
Cruise experiences are subject to change without notice.
Tickets are subject to availability.
